Request Processing & Invoice Reconciliation Officer/Administrator

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne. About the Role Metro Trains Melbourne is seeking a motivated and detail-oriented Supply Coordinators to join our Infrastructure team on a permanent full-time basis. Based at our E-Gate office in Docklands, this role plays a key part in supporting operational delivery through the coordination of resources, suppliers, and financial processes. Working closely with internal stakeholders and external partners, you will ensure the timely and accurate management of third party labour and plant requirements across a range of infrastructure works. Please note : The primary focus of this role will be Invoice Reconciliation. What you’ll be doing Process labour, safe‐working, and plant requests accurately and efficiently in line with MTM processes and procedures, ensuring requests are progressed within tight timeframes Coordinate with suppliers and internal stakeholders to ensure timely delivery of resources and services Track requests end‐to‐end, from initial submission through booking, completion, and invoicing reconciliation Prepare, update, and maintain multiple supplier reports and spreadsheets, contributing accurate data and information to support management reporting Working autonomously to ensure timely resolution while escalating issues where required Work collaboratively across teams and provide guidance to managers on operational enquiries and process About You Strong administrative and organisational skills with exceptional attention to detail Advanced Microsoft Excel knowledge and capability Proven experience coordinating high volume of Invoices and maintaining accurate end-to-end data tracking Ability to manage competing priorities in a fast-paced environment Strong communication and stakeholder management skills Experience with financial administration, high volume invoice reconciliation, and reporting A proactive approach to problem-solving and continuous improvement Why Apply? Free Myki travel across Victoria. Help keep Melbourne moving every day. Access flexible working options, subject to the requirements of the role. Benefit from career development, wellbeing initiatives and employee benefits. Join an inclusive workplace guided by our values: Safely Always, Caring, One Team, Dependable and Make a Difference . Next Steps Applications should include an up-to-date resume and a brief cover letter outlining your relevant experience and interest in the role. Applications for this position will close on Sunday 22nd November 2026 however shortlisting may commence prior. Metro’s commitment to an inclusive workforce At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.