REPRESENTATIVE, SALES

Job Purpose

Customer Acquisition & Prospecting

• Identify potential customers and actively generate new business leads through various channels, including cold calling, networking, referrals, and industry events.

Sales Presentations & Product Demonstrations

• Present products or services to prospective clients, demonstrating their features, benefits, and value propositions to meet customer needs and drive sales.

Relationship Building

• Develop and maintain long-term relationships with clients, ensuring ongoing business growth and customer satisfaction.

Sales Negotiation & Closing

• Negotiate terms, pricing, and contracts with clients to close sales and meet company revenue goals.

Order Processing & Follow-Up

• Process sales orders, handle customer inquiries, and ensure timely delivery and fulfillment of orders. Follow up with clients post-sale to ensure satisfaction and address any issues.

Market Research & Feedback

• Stay updated on market trends, competitor products, and industry news to inform sales strategies. Provide feedback from customers to help improve products or services.

Achieving Sales Targets

• Meet or exceed sales targets and key performance indicators (KPIs) to contribute to the company’s overall sales performance.

Customer Service & Support

• Provide excellent customer service by addressing customer needs, resolving complaints, and ensuring a positive client experience.

Reporting & Documentation

• Maintain accurate records of sales activities, customer interactions, and sales pipeline progress. Submit regular reports to management on sales performance and forecasts.

Collaboration with Team Members

• Work closely with the marketing, customer support, and product teams to ensure seamless service delivery and identify opportunities for cross-selling or upselling.

HR Proficiency

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving

• Solve any related problems arise and escalate any complex operational issues.

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.
• Academic Qualification Diploma Degree in Business Administration or Any relevant fieldWork Experience Fresher - 0-2 yearsTechnical / Functional Competencies NegotiationCustomer Relationship Management (CRM)Customer CommunicationProduct KnowledgeProblem Solving
• Profile description:
• Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
• The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh.
• The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
• alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset.
• With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
• For more information about alfanar, please visit alfanar.com