oracle
Representative - Inside Sales/Représentant(e) – Ventes internes
Wesco
Québec, CAN
Full-time
Junior · 2–4 years experience
Onsite
Discovered 1 weeks ago
Full Job Posting
Responsibilities:
- Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
- Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
- Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
- Identifies ways for continuous improvement of processes.
- Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
- Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
- Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
- Reports industry trends, competitive pricing and customer feedback to management.
Qualifications:
- High School Degree or Equivalent required; Bachelors’ degree preferred
- Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
- Familiar with Microsoft Office, and ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Working in team environment
- Communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
- Ability to travel 0% - 25%
- This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.
- Diplôme d’études secondaires ou équivalent requis; diplôme universitaire de premier cycle (baccalauréat) souhaité.
- Posséder de deux à quatre ans d’expérience en vente et en administration des ventes. La personne titulaire du poste continue de développer des connaissances et des compétences de niveau supérieur, tout en étant pleinement autonome et productive dans l’exercice de ses responsabilités professionnelles.
- Maîtriser les outils Microsoft Office et posséder des compétences informatiques de base.
- Être capable de gérer plusieurs tâches simultanément.
- Avoir de bonnes aptitudes pour le travail en équipe.
- Communiquer clairement, tant à l’oral qu’à l’écrit.
- Faire preuve de rigueur et d’un grand souci du détail.
- Être capable de prospecter et de promouvoir des produits ou des solutions auprès des clients existants et de nouveaux clients potentiels.
- Faire preuve d’initiative et être capable de résoudre divers problèmes pouvant être difficiles, mais généralement peu complexes.
- Être capable d’identifier et de définir les problèmes ainsi que les solutions possibles de façon autonome, en choisissant parmi les solutions existantes.
- Être capable de travailler de façon autonome avec une supervision générale.
- Être disponible pour effectuer des déplacements professionnels représentant de 0 % à 25 % du temps de travail.
- As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.
Preferred Qualifications
- High School Degree or Equivalent required; Bachelors’ degree preferred
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