Représentant(e) des Ventes Internes | Inside Sales Representative
Role Overview
Permanent, full-time Inside Sales Representative role aligned to the Coffee Operating Unit.
Manage and grow approximately 1,000 B2B customer accounts primarily by phone, email, and web portal.
The position is hybrid, with three days in the office or as business needs require.
Key Skills for This Role
Full Job Posting
Role overview
Permanent, full-time Inside Sales Representative role aligned to the Coffee Operating Unit.
Manage and grow approximately 1,000 B2B customer accounts primarily by phone, email, and web portal.
The position is hybrid, with three days in the office or as business needs require.
Responsibilities
- Achieve individual and team sales targets and grow accounts through cross-selling, upselling, and expanded product categories.
- Proactively contact customers to generate orders and maintain relationships.
- Execute sales initiatives, product launches, and growth programs; partner with Account Managers.
- Coordinate order follow-ups and deliveries, enforce minimums, and collaborate with operations and service teams.
- Administer account pricing, changes, and equipment updates.
Qualifications
- 1–2 years of sales or customer service experience; inside sales experience is preferred.
- Experience with a CRM or sales system.
- Strong communication and relationship-building skills.
- Fluent spoken and written French and English.
Schedule
- Monday to Friday, either 8:00 a.m.–4:00 p.m. or 9:00 a.m.–5:00 p.m.
Compensation and benefits
- Annual compensation range is CAD $45,700–$60,500; placement depends on experience, skills, and other factors.
- Performance-based annual bonus and eligible benefits, including health coverage, paid time off, retirement contributions, tuition reimbursement, and coffee discounts.
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