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indeed

Reporting Analyst

Vaillant Group
Belper, GBR
Full-time
Onsite
Discovered 3 weeks ago
Business reportingData analysisMicrosoft ExcelPower BIData visualizationDashboard development

Full Job Posting

Role overview

The Reporting Analyst develops and improves reporting solutions for Aftersales and Field Service operations at Vaillant Group U.K. Ltd.

The role analyzes customer contact, field engineering and service performance data to inform operational decisions and customer satisfaction.

What the role does

  • Identify trends, risks and opportunities in service data and present recommendations.
  • Gather stakeholder reporting requirements and translate business needs into reports, dashboards and performance metrics.
  • Work with cross-functional teams to ensure service data is accurate, consistent and reliable.
  • Integrate, consolidate and analyze data from various systems and platforms.
  • Review reporting processes and improve automation, efficiency and user experience while supporting continuous improvement.

What makes candidates successful

  • Degree in Data Analytics, Business, Finance, Mathematics, Statistics or a related discipline, or equivalent reporting and analytical experience.
  • Proven experience producing business reports, analyzing data and supporting stakeholders with actionable insights in a fast-paced commercial environment.
  • Strong analytical capabilities and advanced Microsoft Excel skills; experience with reporting and visualization tools such as Power BI.
  • SAP, Salesforce and data modelling experience would be advantageous.
  • Exposure to forecasting, performance management, business intelligence reporting and process improvement would be beneficial.
  • Curious, detail-oriented and proactive; able to challenge assumptions and communicate complex insights and recommendations clearly.

Benefits

  • Remuneration package, 25 days of holiday plus bank holidays, and bonus opportunities.
  • Onsite bistro and coffee bar, family-friendly policies, pension, death-in-service benefit and optional subsidized private healthcare.

About Vaillant Group

Vaillant Group is a family business and global provider of heat pumps, digital services and efficient gas heating appliances.

The company describes sustainability and energy-saving solutions as central to its work.

Employment details

Permanent, full-time role based in Belper, United Kingdom.

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