Replacement Accts Rep

The Account Representative will work as a direct representative and liaison for Hertz Rental Car.

This role will act as the facilitator and single point of contact between Hertz and the fleet company.

The Account Representative’s main responsibly will be account management along with increasing revenue and market share.

Develop a thorough knowledge of rental and fleet operating systems

Responsible for supporting fleet account managers using critical thinking

Improve training skills through regular new hire class trainings with fleet account

Be part of a diverse team whose focus is providing premier service to both internal and external customers

Support Fleet partners during the life cycle of the rental- from reservation to invoice

Learn to develop and implement processes to streamline tasks and find efficiencies

Correspond with VP and C Level employees within the client’s organization

HLE experience

Experience with frequently used Hertz systems

Passion for customer service

Well-developed communications skills

Excellent organizational skills

Demonstrated ability to work effectively and independently

Must possess management-level decision making skills

Proficient in Microsoft Office (including Excel, PowerPoint, Word)

Solution oriented; using both analytics and service skill set

• Bachelor’s degree, preferred, but not required
• Ability to collaborate with internal and external stakeholders across multiple functions and locations
• Ability to influence

Flexible and adaptable; ability to work effectively in ambiguous situations

Excellent verbal and written communication skills

• Results driven, ability to make decisions and help solve problems
• Ability to work under minimal supervision with a goal-oriented mindset.
• Ability to see the big picture and leverage critical thinking and decision-making skills.
• Excellent organization, time management, delegation, and prioritization skills.

• Up to 40% off the base rate of any standard Hertz Rental

• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching

• Employee Assistance Program for employees & family

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

Perks & Discounts –Theme Park Tickets, Gym Discounts & more

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