Rental Operations Agent / Customer Service Representative (Casual)
Role Overview
As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.
What you’ll do
Interact with our customers face to face, promoting the Avis Budget Group brand.
Completing rental transactions, contracts and bookings.
Cleaning the interior and exterior of our vehicles according to company standards.
Inspecting vehicles for any damages that occurred during the previous rentals.
Minibus driving.
What we’re looking for
Applicants must have a full and valid driver’s licence
This is a casual position that requires a minimum availability of 4 days per week (as this is an ongoing role, we couldn’t consider Working Holiday visa holders at this stage)
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Competitive Rate + loadings + performance Bonuses
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full Job Posting
About the Role
As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.
What you’ll do
Interact with our customers face to face, promoting the Avis Budget Group brand.
Completing rental transactions, contracts and bookings.
Cleaning the interior and exterior of our vehicles according to company standards.
Inspecting vehicles for any damages that occurred during the previous rentals.
Minibus driving.
What we’re looking for
Applicants must have a full and valid driver’s licence
This is a casual position that requires a minimum availability of 4 days per week (as this is an ongoing role, we couldn’t consider Working Holiday visa holders at this stage)
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Competitive Rate + loadings + performance Bonuses
Employee discounts on car rental across Avis Budget Group
Full training provided to help you achieve your goals & reach your potential
Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Westmeadows
Victoria
Australia
Qualifications
- Applicants must have a full and valid driver’s licence
- This is a casual position that requires a minimum availability of 4 days per week (as this is an ongoing role, we couldn’t consider Working Holiday visa holders at this stage)
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to work in a fast paced environment while delivery exceptional customer service
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information
- Benefits and Perks
- Competitive Rate + loadings + performance Bonuses
- Employee discounts on car rental across Avis Budget Group
- Full training provided to help you achieve your goals & reach your potential
- Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Responsibilities
- Interact with our customers face to face, promoting the Avis Budget Group brand.
- Completing rental transactions, contracts and bookings.
- Cleaning the interior and exterior of our vehicles according to company standards.
- Inspecting vehicles for any damages that occurred during the previous rentals.
- Minibus driving.
- Applicants must have a full and valid driver’s licence
- This is a casual position that requires a minimum availability of 4 days per week (as this is an ongoing role, we couldn’t consider Working Holiday visa holders at this stage)
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to work in a fast paced environment while delivery exceptional customer service
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information
- Competitive Rate + loadings + performance Bonuses
- Employee discounts on car rental across Avis Budget Group
- Full training provided to help you achieve your goals & reach your potential
- Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
Global provider of vehicle rental and mobility solutions.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Avis Budget Group
Fleet Operations Support Clerk - Budget Truck - FT
, USA
Heavy Duty Mechanic - Budget Truck - FT
, USA
Courtesy Bus Driver - CDL Required - FT
, USA
Inter-City Fleet Driver/Transporter - PT
, USA
Customer Experience Specialist - PT
, USA
Mobile Automotive Technician - Budget Truck - FT
, USA
Specialist - IT - Engineering
Bengaluru, IND
Customer Experience Specialist - FT
, USA