Renewal Desk Data Analyst

Your role at Dynatrace

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• A Renewal Desk Data Analyst works with Sales Operations, Deal Desk, Renewal Specialists, Order Management, and Account Executives by retrieving, organizing, and analyzing renewal data, then crafting into reality a system-derived proposal with the details requested. This is accomplished by working in our Salesforce.com environment and Excel tools.
• Analyze and review renewal opportunities and account history, gather product details, quantity, purchase price, contract renewal price, partner details/calculations, and contract document review
• Work in a team environment to ensure the completion of assigned task(s) within specified deadlines for an assigned region and in support of a specified Geography(s)
• Test enhancements to Salesforce system in conjunction with Business Systems
• Organize meetings with internal resources to discuss findings
• Perform additional duties as required

Location & Work Model

• Candidates must be based in the Detroit area. Candidates residing within 45 miles of Detroit will follow a hybrid work model and are expected to work from the Detroit office 2–3 days per week.

Minimum Qualifications

• At least 2 years of professional experience in data analysis, renewals operations, sales operations, finance, accounting, order management, or a related analytical role.
• Advanced proficiency in Microsoft Excel, along with working knowledge of Word and PowerPoint.
• Experience using Salesforce or a comparable CRM system.
• Strong mathematical skills, with an emphasis on accounting, pricing, or financial calculations.
• Proven ability to manage multiple priorities and perform effectively in a deadline-driven, mission-critical environment.
• Strong organizational skills, including detailed record-keeping, independent follow-through, and a high degree of accuracy.
• Excellent written and verbal communication skills.
• Demonstrated flexibility and effectiveness when working in a collaborative, cross-functional team environment.
• Self-motivated, results-oriented, and able to work independently with appropriate guidance.
• Strong analytical and problem-solving skills, including the ability to break down complex information, validate results, and develop creative solutions using first principles.
• Ability to learn new concepts, software, products, and business processes quickly.

Why you will love being a Dynatracer

Compensation and Rewards

• The base salary range for this role is $63K - $75K . When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits and a company-matched 401(k) plan for retirement.

Equal Employment Opportunity

Benefits and work-life perks

• We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Wellness Days

Flexibility

AI-driven workflows

Learn & develop

Volunteering day

Regular team events

International vibe

About Dynatrace