Remote Services Portfolio Program Manager

Responsibilities

• As part of the Services team, the Services Program Manager
• Develops the SGT Services strategy, plan and pricing to deliver customers and SGT value realization
• Leads the portfolio of deliveries to achieve the program vision and to realize business outcomes
• Together with Sales Account Management and SGT Management, sets and manages stakeholder expectations
• Together with Services Management, builds, inspires and motivate an effective team
• Ensures the team members have the resources and support to complete their tasks in a timely and high-quality manner
• Oversees the adoption of Digital Enterprise and Digital Manufacturing Solutions
• Identifies and create additional customer value opportunities within the portfolio
• Conducts stakeholder management through systematic identification, analysis and planning of actions and risk mitigations to positively influence success outcomes
• Enforce change management policies at the project level to ensure the dependencies of the change is reflected and understood on the program level
• Orchestrate program and project schedules to ensure on time delivery
• Agree to targets with the program staff and delegate defined responsibilities and authority
• Actively seek and provide feedback to and from program and project team members, managers, and customers
• Work with Services Management and Procurement to manage business partners and subcontractors
• Ensure the projects in the program deliver to the approved budget and agreed bid margin
• Measure program performance and provide the regular program forecast
• Work with Services administration and Finance to ensure accurate billing and revenue recognition for the entire program

Qualifications

• Bachelor’s degree in Mechanical and/or Manufacturing Engineering, Computer Science, Technology, Project Management or equivalent years of experience in the Digital Industry or related field.
• Minimum of eight (8) years in a project / program leadership position
• Experience with US Federal Government projects, contracts, policies, and procedures
• Working knowledge of the administrative functions of the Services business including project setup, contract structure, progress reporting, revenue recognition and billing

Preferred

Travel

Security Clearance

Application Deadline

• This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.
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