linkedin
Remote IT Technician
Vietnam Rice mill - Dong Thap Branch of Food Processing and Exporting -
Dubai, UAE
Part-time
Entry
Onsite
Discovered 5 days ago
Computer hardware and software troubleshootingOperating systemsWindowsInternet connectivity troubleshootingRemote support toolsSoftware installation and configuration
Role Overview
Provides remote technical assistance, troubleshooting, and routine IT support to help users maintain reliable technology systems.
Key Skills for This Role
Computer hardware and software troubleshootingOperating systemsWindowsInternet connectivity troubleshootingRemote support toolsSoftware installation and configuration
Full Job Posting
Role overview
Provides remote technical assistance, troubleshooting, and routine IT support to help users maintain reliable technology systems.
Key responsibilities
- Support users remotely with hardware, software, and common system issues; respond to inquiries and help resolve problems.
- Troubleshoot operating systems, applications, connectivity, and peripherals; explain troubleshooting steps clearly.
- Assist with software installation, configuration, updates, and routine maintenance; monitor system performance.
- Document requests, troubleshooting, and resolutions; escalate complex problems to appropriate IT personnel.
- Assist with user accounts and basic access requests, follow IT procedures, and protect user confidentiality.
Qualifications and requirements
- High school diploma or equivalent; further education in IT, Computer Science, or a related field is an advantage.
- Basic computer, operating-system, and common application knowledge; familiarity with Windows, internet connectivity, and basic troubleshooting.
- Clear communication, problem-solving, attention to detail, and ability to manage requests, follow instructions, and keep accurate records.
- Willingness to learn remote support tools, IT systems, and troubleshooting procedures.
- Previous IT support or technical experience is beneficial but not essential for suitable entry-level candidates.
- Reliable internet access and independent work ability in a remote environment, where applicable.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career