Relief - Customer Care Officer (Receptionist)

Anglesey is a great place to live and work. At Isle of Anglesey County Council we are committed to making life better for the people who live and work on the island. In order to achieve our priorities our employees are as ambitious as we are, take pride in their work, are innovative, professional, work in partnership and deliver to the highest standards. Our aim is to create an Anglesey that is healthy and prosperous, where families can thrive.

To provide and promote a professional, high quality, front line customer focused service at the Leisure Centre’s (in line with the standards and targets of the County Council’s Customer Service Charter). The post holder will be responsible for initially responding to all customer enquiries in an efficient and timely manner and demonstrating the Service’s commitment to effective customer service. The role of the Customer Care Officer is integral to:

- Contributing to a customer friendly experience.

- Creating a favourable first impression of the Leisure Centres.

- Providing customers with correct information.

- Promoting the Leisure Centre’s activity programmes.

Please see the job description for more information and for the Welsh language skills requirements for this post.

You’re welcome to submit an application in the language of your choice. Applications submitted in Welsh or English will always be treated equally.

The job description/person specification for this post is attached below.

We advise you to save the job description and person specification on your PC or memory stick as once the job is closed they both disappear.

Name: Mair Eluned

Phone number: 01248 722 966