Relief Condominium Manager

The Hourly Relief Manager serves as temporary coverage for full-time Condominium Managers during vacations, absences, special projects, or interim vacancies. This role provides comprehensive property management services to maintain operational continuity across condominium properties. Hours cannot be guaranteed, and assignments are made on an as-needed basis. This position offers excellent learning opportunities for individuals seeking to enter the property management industry and gain experience for permanent career advancement.

Check and process daily mail and email communications

Register incoming invoices and prepare for processing

Open all correspondence (except "Private and Confidential" items)

Prepare response letters to residents and maintain correspondence logs

Date stamp, copy, and file all communications in resident files

Prepare correspondence summaries for Board meeting reports

Maintain organized filing systems and resident records

Update and manage Del's bi-weekly courier documentation

Answer phones and check the answering machine regularly throughout the day

Handle resident inquiries and complaints promptly and professionally

Take detailed messages and follow up on resident concerns

Provide information regarding building policies, procedures, and services

Maintain professional and courteous relationships with all residents

Ensure resident concerns are addressed within 3 working days

Review and process Requests for Service efficiently

Coordinate with the Superintendent and building staff on daily operations

Review security reports and highlight items requiring attention

Prepare repair lists and maintenance requests for the Superintendent

Accompany trades when the Superintendent is unavailable

Inspect completed work by tradesmen as needed

Contact tradespeople for routine maintenance and repairs

Monitor building systems and report any operational issues.

Process and register incoming cheques from Del Property Management

Review all cheques before forwarding for Board signatures

Coordinate the cheque signing process with Board members

Maintain accurate cheque registers and provide daily reports to Head Office

Assist with budget monitoring and expense tracking

Prepare financial documentation for Board review

Maintain current ownership and resident information systems.

Prepare documentation for Board meetings as required

Assist with Annual General Meeting (AGM) setup and logistics

Prepare resident packages, labels, and forms for meetings

Register unit owners at meetings when needed

Distribute meeting minutes to Board members and maintain minute books

File Board resolutions in Policy Manual

Support special project coordination as directed by the Board.

Maintain Building Link, Condo Control Central, or other property management software

Keep front desk software systems current and fully functional

Input necessary data to maintain organized and accessible corporate records

Update resident/owner computer systems daily or as required

Manage access control systems (add/delete fobs as needed)

Print and file resident information for security purposes

Prepare updated resident information sheets (license plates, phone numbers, locker/parking lists)

Prepare status certificates for sales and mortgages

Complete required log sheets and ensure proper Board signatures

Apply corporate seal and coordinate with lawyers for document pickup

Maintain and update Policy Book with current Board-approved policies

Ensure compliance with the Condominium Act and the Corporation documentation

File copies in the appropriate unit files and send documentation to Del Property Management

Order and maintain adequate supplies of required forms

Variable schedule based on coverage needs across multiple properties

May be required to work evenings and weekends, depending on assignment

Position involves both office work and building inspections

Must be able to coordinate with various stakeholders, including residents, Board members, contractors, and building staff

No guaranteed hours; work availability depends on operational needs

This position serves as an excellent entry point into the property management industry, providing hands-on experience with all aspects of condominium management. Relief Managers gain exposure to diverse properties and management challenges, making them strong candidates for permanent management positions as they become available.