Reliability Engineer

Design, implement, and maintain highly available, fault-tolerant systems in cloud and hybrid environments

Define, measure, and report Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets

Identify reliability risks and implement mitigation strategies across the system lifecycle

Conduct capacity planning and performance modeling to ensure systems scale to meet demand

Implement and manage monitoring, logging, and tracing solutions to provide full system observability

Define actionable alerting thresholds that minimize noise and enable rapid incident detection

Analyze trends and metrics to proactively identify potential reliability issues

Participate in on‑call rotations and lead incident response activities for production systems

Coordinate troubleshooting efforts across development, infrastructure, and security teams

Conduct post‑incident reviews (PIRs) and develop corrective and preventive action plans

Track recurring issues and ensure root causes are resolved

Automate operational tasks to reduce manual intervention and operational risk

Develop scripts, tools, and services that improve system reliability and reduce mean time to recovery (MTTR)

Promote “automation over toil” and standardize operational workflows

Participate in architecture and design reviews with an emphasis on reliability, resiliency, and recoverability

Validate disaster recovery (DR) and business continuity plans; test failover mechanisms

Support chaos engineering, fault injection testing, and resilience validation where appropriate

Partner with DevOps, Platform, and Security teams to ensure reliability aligns with delivery and compliance objectives

Document system reliability standards, runbooks, and operational procedures

Support compliance and audit activities (e.g., FedRAMP, FISMA, internal operational controls)