Relationship Manager
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Key skills for this role
About the Role
Abu Dhabi Islamic Bank (ADIB), headquartered in Abu Dhabi, UAE, is a leading Islamic bank with a mission to be a lifelong financial partner for its customers, colleagues, and the community.
Key Skills for This Role
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Company Description
Abu Dhabi Islamic Bank (ADIB), headquartered in Abu Dhabi, UAE, is a leading Islamic bank with a mission to be a lifelong financial partner for its customers, colleagues, and the community.
Established over two decades ago, the bank has grown to hold assets worth USD 34 billion and serves over 1 million customers.
ADIB offers personalized customer experiences paired with advanced digital banking solutions, catering to individual, corporate, and affluent clients.
With over 60 branches across the UAE and a presence in key international markets, ADIB also provides services including brokerage, real estate management, payments, and insurance through its broader group.
Role Description
This is a full-time, on-site Relationship Manager role based in Dubai, United Arab Emirates.
The Relationship Manager will be responsible for developing and maintaining strong relationships with clients, understanding their financial needs, and providing tailored solutions.
Key tasks include achieving sales targets, delivering exceptional customer service, identifying new business opportunities, and collaborating with internal teams to manage client accounts.
The role also involves staying updated on market trends, ensuring compliance with regulatory requirements, and upholding ADIB’s standards for customer satisfaction and ethical banking practices.
Qualifications
- Strong communication, interpersonal, and relationship-building skills
- Proficiency in financial products and services, with expertise in providing tailored banking solutions
- Sales and negotiation skills, with a proven ability to meet or exceed targets
- Customer service-oriented mindset and ability to deliver premium experiences
- Familiarity with regulatory frameworks and compliance standards in the banking industry
- Adaptability and ability to thrive in a dynamic, fast-paced environment
- Bachelor’s degree in Business, Finance, Economics, or a related field
- Previous experience in banking or financial services, particularly in a client-facing role, is highly desirable
- Fluency in English is required, and proficiency in Arabic is advantageous
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