icims
Relationship Associate - PBB
City National Bank
West Hollywood, USA
Full-time
Entry · 1+ years experience
Onsite
USD 16.66-25.02 hourly / hour
Discovered 1 months ago
Microsoft Word
Key Skills for This Role
Microsoft Word
Full Job Posting
- Acts as a champion for clients and colleagues providing exemplary service. Partners with CNB colleagues in all divisions of the bank to support client retention objectives and proactively promotes solutions appropriate to clients.
- Functions as part of a cohesive unit to service client transactions and is responsible for upholding the operational integrity of the branch as defined by management and bank policy. This colleague understands and is able to execute all functions of the daily processes, including, but not limited to, appropriate cash handling responsibilities.
- Fully functional in delivering all components related to new accounts, including account maintenance, service requests, and risk management. Responsible for appropriately profiling clients during the new account process and actively identifies cross sell opportunities of CNB products and services.
- Supports sales colleagues to build and maintain branch client relationships. Works with business partners to deliver solutions in order to maintain and grow client relationships. Recognizes and recommends cross-selling opportunities to maximize banking office profitability.
- Interacts in an effective and professional manner with all levels of Bank personnel, corporate and bank clients demonstrating commitment to quality client service.
- Ensures that decisions made are consistent with all Bank policies and procedures, as well as applicable regulations, and that the risk associated with those decisions can be effectively managed.
- Maintains collaboration with the City Loan Center (“CLC”) and sales partners.
- Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
- Minimum 1 year of customer service experience required.
- Minimum 1 year of cash handling experience required.
- Minimum 1 year of basic computer experience (e.g. Microsoft Word, Excel, and Outlook) required.
- General knowledge of Bank operations, policies and procedures and regulatory compliance.
- General knowledge of Bank products and services.
- Good interpersonal, verbal and written communication skills.
- Ability to organize and prioritize work.
- Good problem solving skills.
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
About City National Bank
Banking5789 employeesFounded 1954
Commercial and private banking services for businesses and individuals.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at City National Bank
Performance Measurement Analyst Sr/Business Analyst - Wealth Sales and Incentives
New York City, USA
SeniorFull-time
City National Bank seeks a senior analyst to measure Wealth Management sales performance and support incentive compensation administration. The role develops reports and dashboards, analyzes data, and supports audits and
Discovered 3 weeks agoView →
Intern
Phoenix, USA
Discovered 1 weeks agoInternship
Business Systems Manager II
Phoenix, USA
Discovered 1 weeks agoFull-time
Investment Consultant II
, USA
Discovered 2 weeks agoFull-time
Investment Consultant (External Wholesaler)
, USA
Discovered 3 weeks agoFull-time
Performance Measurement Analyst Sr/Business Analyst - Wealth Sales and Incentives
New York City, USA
Discovered 3 weeks agoFull-time
Sales Officer Senior- Treasury Management
Melville, USA
Discovered 3 weeks agoFull-time
Credit Lead - Business Banking
Los Angeles, USA
Discovered 3 weeks agoFull-time
Relationship Manager Associate
Charlotte, USA
Discovered 3 weeks agoFull-time