Registrar Lead- FT 3rd Shift
Role Overview
The Registrar Lead is responsible for overseeing and supporting the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies.
This role serves as a lead resource for registration staff, providing guidance, training, and support while also assisting management in daily departmental operations.
The Registrar Lead is expected to ensure a high level of customer service, mentor team members, and assist with quality assurance initiatives to improve patient access functions.
Key Skills for This Role
Full Job Posting
Qualifications
- Post secondary education in training in medical office administration or healthcare administration preferred
- 2-4 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required and
- 2-4 years of experience in customer service required
- Previous team lead or supervisory experience, or demonstrated leadership skills preferred
- Knowledge, Skills and Abilities
- Strong understanding of healthcare registration, insurance verification, and patient financial counseling.
- Ability to interpret and apply insurance eligibility responses to ensure proper patient registration.
- Proficiency in hospital registration systems, insurance portals, and electronic health records (EHRs).
- Strong leadership and mentoring skills, with the ability to support and guide team members.
- Excellent customer service and communication skills, ensuring a positive patient experience.
- Ability to multitask, problem-solve, and work in a fast-paced environment.
- Strong attention to detail and ability to audit and correct registration errors.
Preferred Qualifications
- Post secondary education in training in medical office administration or healthcare administration preferred
- Previous team lead or supervisory experience, or demonstrated leadership skills preferred
About Community Health Systems
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