Registered Nurse, Triage OBGYN

The Nurse Line Triage nurse works independently providing professional appropriate telehealth nursing services to patients and/or family members.

This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation, and evaluation in accordance with the Nurse Practice Act and its recognized professional standards.

Park Nicollet and other approved Triage Guidelines and Protocols are used to support assessment and plan of care.

Implements Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies.

Will function as a liaison between physicians, patients, and staff in the delivery of complex telephone care.

The individual must be flexible and have strong interpersonal skills.

The nurse must be a patient advocate, maintaining the patient’s confidentiality and patient rights.

The nurse resolves patient concerns or complaints while maintaining a positive, personalized, and friendly attitude, addressing patient needs in a timely and appropriate manner.

Functions as a mentor to other team members and works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures.

Supports a team environment which allows clear communication, positive support, and creative thinking.