Registered Care Manager

Lead your branch with warmth and clarity, creating a high-performing, values-driven team where everyone feels supported and able to thrive.

Ensure every customer receives outstanding care, from regular visits to respite and Live-in services – championing quality, safety, and consistency.

Maintain full regulatory compliance across your services, driving a “right first time” culture and responding swiftly to improvements when needed.

Build strong relationships across your community, including healthcare professionals, local authorities, GPs and partners, to grow your customer base and strengthen Helping Hands’ reputation.

Collaborate closely with internal teams across Operations, People, Quality, Finance and Marketing to deliver great outcomes for customers and our teams.

Monitor performance, manage budgets, and identify opportunities to improve efficiency, profitability and service delivery.

Support your Area Care Manager and fellow leaders by sharing best practice and helping embed a culture of excellence across your region.

A real passion for people, care and community.

Experience leading teams, inspiring others, building capability, and driving strong performance.

Excellent communication and relationship-building skills, with the confidence to influence both internal and external partners.

Strong commercial awareness, with experience managing budgets, KPIs and business performance.

A solid understanding of regulatory requirements, quality frameworks and compliance best practice.

Outstanding organisational and planning skills, with the resilience to thrive in a fast-moving environment.

Confidence using data, systems and technology to inform good decision-making.

Experience working with third-party providers, contractors or partners.

A flexible, adaptable mindset and a drive to deliver meaningful results.

Experience in the care sector or a related field.

Level 5 qualification in Leadership and Management for Care (or willingness to work towards it).

Knowledge of CQC or CIW regulatory standards.

Previous management experience within care

Clear career development pathways and genuine opportunities to grow.

25 days’ annual leave (rising to 27 with service).

Blue Light Card discounts.

Employee assistance programme.

Support with nationally recognised qualifications.

Refer-a-friend bonus scheme.

A workplace that celebrates diversity and champions inclusion. Everyone is welcome.