Regional Training and Education Manager UK
Key Skills for This Role
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About 3Shape's Lab Business
3Shape's Lab business develops digital solutions that help dental laboratories work more efficiently across their workflows.
Our portfolio includes Dental System™, lab scanners, Lab Management Systems integrations, TRIOS® workflows and services such as Design Service and AI-design.
Key Responsibilities
- Training delivery and ownership: Own training sessions end to end – preparation, execution and follow-up – delivering advanced training for lab customers, resellers and key accounts in your sub-region, and adapting content and delivery to different experience levels, from onboarding to expert users.
- Congresses and events: Lecture at important congresses and key-account events across Region Europe, representing 3Shape's lab education program.
- Train-the-trainer programs: Run regional train-the-trainers program to onboard and upskill internal local lab trainers, other regional frontline staff and our reseller partners – everyone who needs to be strong in our lab solutions.
- KOL and community engagement: Engage with local and regional KOLs and speakers to bring external expertise into customer education.
- Customer and stakeholder advisory: Act as a sparring partner and adviser to customers and internal stakeholders on the adoption and usage of 3Shape solutions to optimize dental workflows in clinic and lab.
- Regional content coordination: Consolidate regional lab training material needs based on customer input and join the global-regional lab education community to help prioritize global lab content production.
- Building the education universe: Support the development of our global training and education materials and content library for our workflow ecosystems, with a specific focus on lab, working in a taskforce with Global Academy and Global Learning & Content.
What We're Looking For
• Brings a background as a dental technician, +7 years hands-on experience in digital dental workflows, including CAD/CAM and 3Shape Dental System in a lab environment.
• Shows genuine passion for education and training, with the ability to make complex concepts simple and exciting. We would love to see concrete examples of this in your application.
• Enjoys collaborating in a dynamic, forward-thinking environment where customer needs and understanding drive everything we do.
• Maintains commitment to customers and colleagues, and provides positive, supportive experience with a high level of engagement and service.
• Demonstrates confidence and professionalism with customers and stakeholders and contributes to a safe learning environment.
• Wants to be the face of 3Shape education in the region and enjoys the visibility that comes with it.
• Has excellent stakeholder management skills ensuring smooth collaboration across teams.
• Looks for innovative, creative solutions to routine and new challenges, shares results openly, and uses all available resources to resolve issues.
• Takes accountability for decisions and works in line with industry regulations and ethical standards.
• Is willing to travel regularly within your own market, and occasionally elsewhere in Region Europe.
• Speaks fluent English, plus if fluency in Spanish, Italian, Dutch, French or German.
Join us in shaping a company culture that makes Monday mornings worth it
3Shape is a high-energy, dynamic, and purpose-driven company with a strong innovation track record and highly motivated colleagues working primarily within the dental industry.
Beyond that we offer:
• Competitive base salary, performance bonus, and benefits package including private healthcare, pension, and wellbeing support.
• Hybrid/remote working with occasional travel.
• Market-leading products with strong clinical credibility — giving you a genuine story to tell and a brand worth building.
Get in touch now!
We encourage all relevant applicants to apply. We are committed to celebrating human diversity, and we trust that the best way to reach outstanding business results, is by welcoming diverse people into our community.
About us
3Shape started with a simple idea - to make 3D scanning better. First, we applied it to the hearing industry, then we succeeded in dentistry. Twenty years later, 3Shape has 2,000+ employees globally. With the help of dental professionals and amazing colleagues we’re creating award-winning scanning and CAD/CAM solutions to change dentistry together! Together, we contribute to a better world. Experience the everyday #lifeat3Shape across the globe on LinkedIn.
About 3Shape
Private dental and audio technology company developing 3D scanners and CAD/CAM software for dentists and audio manufacturers.
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