Regional Director, Operations - Florida

Job Responsibilities (listed in order of importance and/or time spent)

Oversees operational performance of all assigned CMCs including efficient, effective and high quality delivery of services and patient care.

Ensures patient safety and satisfaction through all operations including pharmacy dispensing operations and nursing.

Ensures error proofing for pick, pack and ship operations.

Partners with Regional Director, Sales to drive market development and execute market based sales strategy.

Drives financial performance of all CMCs through supply chain/inventory optimization, managing controllable expenses, reducing bad debt (claims on hold) and accurate patient registration and onboarding.

Ensures compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations.

Builds a cohesive, service-oriented team through recruitment, training and development, engagement and retention of qualified team members.

Maintains a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care Health.

Manage multiple Care Management Centers that have 12 or more combined Pharmacy Teams, as defined by the productivity staffing model, and have a combined revenue over $100 million dollars.

Consistently models leader behaviors that supports the Option Care Health purpose, mission and values.

Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary OCH data.

For accreditation, responsible for coordinating performance improvement (PI) activities including development and implementation, assisting in identification of goals and related client/patient outcomes, and coordinating, participating in and reporting of PI activities and outcomes.