Regional Contract Manager

Key Responsibilities

• Manage a portfolio of FM contracts across East Anglia. • Build and maintain strong relationships with clients and key stakeholders. • Ensure all contractual KPIs and service levels are achieved. • Lead, support and develop engineering and support teams. • Take ownership of contract financial performance, including budgets, forecasts and cost control. • Identify opportunities for additional works and contract growth. • Ensure statutory compliance and health & safety requirements are met across all sites. • Carry out regular site visits, audits and performance reviews. • Manage subcontractor performance and service delivery. • Produce operational and financial reports for senior management. • Support mobilisation of new contracts and continuous improvement initiatives. • Ensure excellent customer service is delivered at all times.
• Experience & Qualifications
• Proven experience managing FM or building services contracts. • Strong knowledge of hard FM and statutory compliance requirements. • Experience managing budgets, P&L and contract performance. • Ability to lead and motivate operational teams. • Strong client relationship and stakeholder management skills. • Excellent communication and organisational skills. • Proficient in Microsoft Office and CAFM systems. • Full UK driving licence.
• Personal Attributes
• Strong leader with a hands-on approach. • Commercially aware and results focused. • Proactive problem solver. • Customer focused. • Able to manage multiple priorities across a regional portfolio.
• #BGISUK #LI-JC2
• Manage a portfolio of FM contracts across East Anglia.
• Build and maintain strong relationships with clients and key stakeholders.
• Ensure all contractual KPIs and service levels are achieved.
• Lead, support and develop engineering and support teams.
• Take ownership of contract financial performance, including budgets, forecasts and cost control.
• Identify opportunities for additional works and contract growth.
• Ensure statutory compliance and health & safety requirements are met across all sites.
• Carry out regular site visits, audits and performance reviews.
• Manage subcontractor performance and service delivery.
• Produce operational and financial reports for senior management.
• Support mobilisation of new contracts and continuous improvement initiatives.
• Ensure excellent customer service is delivered at all times.
• Proven experience managing FM or building services contracts.
• Strong knowledge of hard FM and statutory compliance requirements.
• Experience managing budgets, P&L and contract performance.
• Ability to lead and motivate operational teams.
• Strong client relationship and stakeholder management skills.
• Excellent communication and organisational skills.
• Proficient in Microsoft Office and CAFM systems.
• Full UK driving licence.
• Strong leader with a hands-on approach.
• Commercially aware and results focused.
• Proactive problem solver.
• Customer focused.
• Able to manage multiple priorities across a regional portfolio.