Refurb Technician - Bike Club
Full Job Posting
Tasks
As a Bike Refurb Technician, you will play a key role in the workshop, ensuring high-quality servicing, repairs, and pre-delivery inspections (PDIs). You will oversee the bike workflow from start to finish.
Technical Work & Performance Targets
Complete 15 rebike services & repairs per day or 20 new bike PDIs per day.
Perform advanced servicing, diagnostics, and repairs, including but not limited to:
Brake system maintenance (including hydraulic disc brakes).
Drivetrain servicing (including bottom bracket replacement).
Wheel maintenance (including truing).
Steering maintenance (including headset replacements).
Suspension and rigid fork replacement.
Gear system maintenance (including front derailleur replacements).
Bikes will go through QC (Quality control) before packing, ensure your bikes meet safety, cleanliness and performance standards with the use of M-check .
Report quality control issues the QC member.
Leadership & Workshop Operations
P romote teamwork and a healthy, inclusive workshop culture.
Ensure full compliance with Health & Safety (H&S) requirements.
Keep the workshop clean and tidy, maintaining a well-organised workspace.
Proactively share new ideas to create efficiency and improvements.
Monitor parts usage day to day and report low stock to the Parts Inventory Supervisor.
Skills & Experience
- Cytech Level 2 certification (or equivalent experience).
- Proven experience servicing hybrid, mountain, gravel, and BMX bikes, including rigid and suspension forks.
- Strong problem-solving skills and attention to detail.
- Ability to work efficiently in a fast-paced workshop environment.
- Good communication skills and a team-oriented mindset.
Benefits
- 🌴We offer 26 days per year + bank holidays 💷Pension salary sacrifice
- 🏡Enhanced Maternity and Paternity Leave
- 🚴Employee Discount on our bikes
- 🚲Cycle to Work scheme
- Please note: As part of the interview process, candidates will be asked to assemble a bike on the day.
Requirements
- Cytech Level 2 certification (or equivalent experience).
- Proven experience servicing hybrid, mountain, gravel, and BMX bikes, including rigid and suspension forks.
- Strong problem-solving skills and attention to detail.
- Ability to work efficiently in a fast-paced workshop environment.
- Good communication skills and a team-oriented mindset.
About Bike Club
UK children's bicycle subscription service letting families exchange bikes as children grow.
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