{bc}
oracle

Referral Testing Manager

Quest Diagnostics
Tampa, USA
Full-time
Manager
Onsite
$80,700
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • Required Work Experience:
  • Five plus years previous clinical laboratory experience
  • Extensive experience in the laboratory industry along with technical, supervisory and client service skills
  • Demonstrated success in leading team members to reach goals and objectives.
  • Demonstrated success in meeting high performance standards with regard to work quality and quantity.
  • Preferred Work Experience:
  • Technical laboratory experience preferred.
  • Physical and Mental Requirements:
  • Ability to stand for long periods of time.
  • Ability to routinely lift 25 pounds.
  • Knowledge:
  • Extensive knowledge of the laboratory industry.
  • Excellent communication/verbal skills
  • Ability to work well with others
  • Strong writing, composition and negotiating skills
  • Proficient desktop skills including Excel, Word, ACCESS, Internet etc.
  • Technical, supervisory and client service skills.
  • Education
  • Bachelor’s Degree (Required)
  • "

Skills:

  • Excellent communication/verbal skills
  • Ability to work well with others
  • Strong writing, composition and negotiating skills
  • Proficient desktop skills including Excel, Word, ACCESS, Internet etc.
  • Technical, supervisory and client service skills.
  • Education
  • Bachelor’s Degree (Required)
  • Master’s Degree Advanced degree in relevant discipline (Business, Health Care Administration, Science & Technology) preferred. (Preferred)

Responsibilities

  • Manages the Referrals and Logistics Departments through oversight of daily operations and direction of team leaders.
  • Oversee safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.).
  • Implement national and local SOPs for Referral Testing in accordance with Quest Diagnostics guidelines.
  • Ensures all Laboratory QA/QC documentation is complete and reviewed as required.
  • Ensures integrity of specimens sent to other facilities meet the criteria necessary to provide accurate and timely results.
  • Monitor Non-Quest referrals for internalization opportunities.
  • Ensures all pending and overdue lists are resolved in timely manner.
  • Must be able to establish and motivate a participative work environment.
  • Hold regularly scheduled meetings for dissemination of all information to staff.
  • Participate QMS projects and Process Improvement Teams, or other initiatives to meet management objectives.
  • Responsible for goal setting, performance management, development, coaching, and feedback of direct reports.
  • Makes timely and cost-effective decisions for short- and long-term sustainability of business.
  • Provides clear vision and direction for direct reports; removes roadblocks for team and provides guidance in navigating through difficult situations.
  • Motivates, recognizes, develops and retains employees within team; fosters a culture of engagement within department.
  • All other duties as assigned.

Preferred Qualifications

  • Master’s Degree Advanced degree in relevant discipline (Business, Health Care Administration, Science & Technology) preferred. (Preferred)
  • Technical laboratory experience preferred.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Quest Diagnostics