Referral Coordinator
Role Overview
The Referral Coordinator is responsible for expediting the administrative requirements of patient referrals between participating providers and patient health plans.
The incumbent acts as a resource regarding referrals and insurance plan guidelines.
This role requires the ability to interpret medical guidelines, benefits, policies and procedures in order to ensure the efficient operations of patient health care services.
Full Job Posting
Responsibilities:
- You will expedite administrative requirements and logistics
- You will serve as a resource on referrals and insurance plan guidelines
- You will apply discretion, good judgment, and professional communication to all work experiences
- You will regularly utilize your independent decision-making capacities and strong interpersonal skills
Requirements:
- High school graduate or equivalent preferred
- Two (2) years of experience working in a medical setting or insurance company
- Experience in managed care desired
- Experience with CPT and ICD coding, preferred
About Capital Medical Center
MultiCare Capital Medical Center is a 107-bed community hospital providing award-winning care to Olympia and surrounding communities. Recognized for excellence in patient safety, the hospital offers more than 20 specialties including emergency services, surgical care and a dedicated birth center — all delivered with compassion and integrity.
About the Olympia Community
As Washington’s capital, Olympia combines historic charm with natural beauty along southern Puget Sound. A stable workforce and well-supported schools complement a thriving downtown with eclectic shopping, dining and cultural experiences. Residents enjoy over 40 parks and trails, saltwater beaches and forested landscapes — perfect for outdoor enthusiasts.
Why MultiCare?
Rooted in the local community
Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
Growth and education
Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
Well-being and support
Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
Living our values
Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
Belonging for all
Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
Preferred Qualifications
- High school graduate or equivalent preferred
- Experience in managed care desired
- Experience with CPT and ICD coding, preferred
About MultiCare Health System
A not-for-profit health care system serving the Pacific Northwest.
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