Recreation Assistant Manager

Job Description

Recreation Assistant Manager

Key Responsibilities

• Support the Recreation Manager in the overall leadership and operational management of the Recreation Department.
• Supervise Kids Club and Youth Club teams in delivering engaging, age appropriate experiences for children and teens.
• Treat all children, youth, and parents with warmth, professionalism, dignity, and cultural sensitivity.
• Curate, oversee, and support creative recreational programs that foster confidence, imagination, and social interaction.
• Ensure all registration, consent, and medical forms are accurately completed and properly stored.
• Monitor club operations to ensure guest safety, proactively preventing and responding to injuries or incidents.
• Ensure team participation in mandatory trainings, briefings, and departmental meetings.
• Maintain pristine, inspiring, and safe Kids & Youth Club environments that reflect FAENA luxury standards.
• Log, document, and escalate incidents, guest concerns, and safety hazards promptly.
• Oversee proper sign in and sign out procedures, ensuring the security of all children at all times.
• Guide attendants on elegant organization, storage, and care of toys, equipment, and materials.
• Assign and supervise housekeeping duties within all Kids & Youth Club spaces.
• Ensure all equipment, toys, and facilities are sanitized, maintained, and inspected regularly.
• Engage directly with children and teenagers in a polished, positive, and professional manner.
• Demonstrate calm leadership and sound judgment in emergency or unexpected situations.
• Ensure team members are physically capable of interacting safely and attentively with children.
• Complete all operational documentation, reports, and logs accurately and on time.

Qualifications

• Proven experience in recreation, Kids Club, or youth programming within a luxury hotel or resort environment.
• Background in Early Childhood Education, Recreation, or Luxury Hospitality preferred.
• High School or College Degree in Education, Early Childhood Education, Hospitality, Management, Tourism, or related fields.
• Certified in Basic Life Support (BLS) & CPR/AED, Emergency First Aid at Work and Advanced First Aid at Work.
• Strong leadership and supervisory capabilities with a service-driven mindset.
• Refined guest communication skills verbal, non-verbal, and interpersonal.
• High safety awareness, emotional intelligence, and adaptability.
• Creative approach to activity programming and guest engagement.
• Excellent organization, time management, and attention to detail.
• Strong physical stamina and polished professional presence.