Records, Registration and Systems Support Analyst

Role overview

Student records and registration

• Maintain student records; configure and audit fee assessments; set up academic advising parameters; and support registration and grade roster activities.
• Manage the course catalog, produce T2202 forms, assist with timetabling, process graduation applications, facilitate degree completion, and oversee diploma production for convocation.

Systems and project support

• Plan, design, and develop technical resources and translate business requirements into implementation plans with clients and team members.
• Review requirements and processes, research and develop queries, address system changes, recommend improvements, and keep project managers and client groups updated.
• Identify, track, report, and resolve issues; coordinate training content and delivery; and provide user and third-level help desk support.

Required education

• A three-year community college diploma or three-year bachelor’s degree, or equivalent, is required.
• Trade certification, qualification, or ongoing learning to stay current with technology or emerging fields is required.

Position details

• Permanent continuing support-staff position in Student Records & Services, located on-site in Kingston, Ontario.
• The posting lists a 35-hour work week, Monday to Friday, and annual salary of $62,142 to $75,772.

About Queen’s University

Application information

• The posting says the recruitment system uses AI to ask job-related questions and confirm eligibility; final hiring decisions use non-AI processes.