Records, Registration and Systems Support Analyst
Role Overview
Provides advanced student support in registration, fee assessment, and student records, along with administrative assistance to faculties and schools.
Handles system configuration and administrative work across student records, registration, academic advising, course catalog, timetabling, graduation, and convocation processes.
Plans and develops technical resources, translating business requirements into implementation plans with clients and team members.
Key Skills for This Role
Full Job Posting
Role overview
Provides advanced student support in registration, fee assessment, and student records, along with administrative assistance to faculties and schools.
Handles system configuration and administrative work across student records, registration, academic advising, course catalog, timetabling, graduation, and convocation processes.
Plans and develops technical resources, translating business requirements into implementation plans with clients and team members.
Responsibilities
- Maintain student records and configure and audit fee assessments.
- Set up academic advising parameters and support registration and grade roster activities.
- Manage the course catalog, produce T2202 forms, and assist with timetabling.
- Process graduation applications, facilitate degree completion, and oversee diploma production for convocation.
- Review business requirements and processes, conduct research, develop detailed queries, and recommend system or process improvements.
- Track, report, and resolve issues; update project managers and client groups on progress.
- Develop training content, support training delivery, and provide user and third-level help desk support.
Required education
- Three-year community college diploma or three-year bachelor’s degree, or equivalent.
- Requires trade certification, qualification, or ongoing learning to remain current with technology changes or emerging fields.
Workplace and schedule
- On-site position in Kingston, Ontario.
- Permanent continuing role, 35 hours per week, Monday to Friday.
Compensation
- Salary range is $62,142 to $75,772 per year.
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