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Records, Registration and Systems Support Analyst

Queen's University
Kingston, CAN
Onsite
$62,142 to $75,772 per year
Discovered 1 weeks ago
Student records managementStudent registration processesFee assessment configuration and auditingInformation systems configurationBusiness requirements analysisBusiness process improvement

Full Job Posting

Role overview

Provides advanced support to students in registration, fee assessment, and student records.

Provides administrative support to university faculties and schools for degree completion, registration, and student record management.

Supports technical resource planning, design, and development, translating business requirements into implementation plans.

Systems and student records duties

  • Maintain student records; configure and audit fee assessments; set up academic advising parameters.
  • Support registration and grade roster activities, manage the course catalog, and produce T2202 forms.
  • Assist with timetabling, process graduation applications, facilitate degree completion, and oversee diploma production for convocation.
  • Research issues, develop detailed queries, address information systems changes, and recommend business process improvements.
  • Track, report, and resolve issues; provide project managers and client groups with regular updates.
  • Develop training content, support training delivery, and provide user and third-level help desk support.

Required education and learning

  • Three-year community college diploma, three-year bachelor's degree, or equivalent.
  • Trade certification, qualification, or ongoing learning to remain current with technology changes and emerging fields.

Workplace and schedule

  • The position is identified as on-site in Kingston, Ontario, Canada.
  • The role is permanent (continuing) and is scheduled for 35 hours per week, Monday to Friday.

Salary

  • Salary is $62,142 to $75,772 per year.

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