Receptionist

About Goodmans

Role overview

Key responsibilities

• Welcome guests, notify internal contacts of arrivals, and address visitor requirements and special requests.
• Answer calls and general inquiries and direct requests to the appropriate person or department.
• Manage meeting room bookings, audit arrangements, and support staff with booking systems and virtual meetings, including Zoom.
• Monitor reception and meeting areas, escalate unregistered visitor concerns, and serve as Emergency Response Program Dispatcher.
• Support the Client Services team with events, catering, opening and closing procedures, and coordination with building management.

Requirements

• High school diploma or equivalent and 1–2 years of relevant professional-services experience.
• Strong interpersonal, client-service, written and verbal communication, and organizational skills.
• Proficiency in Word, Adobe, Outlook, Excel, and Teams; experience with meeting room software.
• Initiative, teamwork, ability to work independently, discretion, confidentiality, good judgment, and attention to detail.
• Flexibility to accommodate schedule adjustments based on business needs.

Compensation

• Anticipated annual salary range is $50,000–$55,000, commensurate with skills, experience, and qualifications.

Benefits

• Benefits include health, dental, vision, retirement savings, vacation, and additional perks.
• Professional development and continuous learning opportunities are offered.

Work setting

• Reception and meeting-room duties are performed at the firm’s workplace.