Receptionist

You’ll be joining us at our Tonypandy practice, CF40 1AL . As a Receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice and by managing phone calls to our front desk.

The working pattern for this role is full time, 40 hours per week, Monday to Friday between 8am to 8pm. A Saturday is included currently once a month. As a Receptionist, you’ll be based on site in our practice, so home working is not possible.

Supportive and experienced team

A convenient location, close to bus and train station

Parking is available

mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.

Welcome customers warmly – in person and over the phone

Keep appointments running smoothly and efficiently so everything flows well for the team

Share clear, helpful information tailored to each customer

Support daily and weekly tasks to keep the practice organised and compliant

Friendly, caring and compassionate

Organised; can multitask and work towards KPI’s

Great at building relationships

Comfortable using computer systems (training provided)

Confident at working in a fast-paced environment

Able to diffuse challenging situations

Able to learn about our services

Build a rewarding career with a supportive, inclusive team.