Receptionist (Security) (3101)

Requisition ID 3101 - Posted - Doha Office (1004)

1. JOB DETAILS

Group

Health, Safety & Environment

Location (Doha/ Messaieed/ Ras Laffan)

Mesaieed

Department

Security

Company (Q-Chem / RLP / RLOC)

Q-Chem

Section Security

Reports to

Security Supervisor

Date Prepared / Revised on

July 2026

2. JOB DIMENSIONS

Number of Staff Supervised Direct Reports N/A Total N/A

3. JOB PURPOSE / OBJECTIVE

Maintain security by following procedures, monitoring logbook and issuing visitor badges. Greet guests and visitors and direct them to the appropriate party as needed. Answer incoming calls and refer inquiries to correct offices.

4.1 KEY ACCOUNTABILITIES

Guest Relations Procedures and Assistance

• Issue visitor badges, complete reception procedures and connect them with the appropriate party Designated Site Representative (DSR).
• Introduce company’s safety culture and arrange the viewing of company Visitors Safety Video to ensure awareness of the guests on the Emergency Action Plan of the company facilities.
• Collect visitor badges, complete clearance/exit procedures and guide guests though when needed upon leaving.
• Answer phone calls in a timely manner and direct calls to the correct offices.
• Enter customer data and correspondence, create and manage both digital and hardcopy filing systems for all vendors and clients.
• Copy, file and maintain paper or electronic security documents and records.
• Coordinate with the Mail Clerks/Drivers in handle incoming and outgoing mails to properly sort out mails and avoid mail loss.
• Receive tenders and other vendor’s document as needed to be coordinated with Commercial Group.
• Assist Security Officers in circulating among visitors or employees to preserve order and protect property.

Policies, Systems, Processes and Procedures

• Contribute to the identification of opportunities for the continuous improvement of systems, processes and practices in order to increase productivity and operational efficiency.
• Implement all relevant Section’s policies, processes, procedures and instructions so that work is carried out in a controlled and consistent manner.

Quality, Health, Security, Safety and Environment

• Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Section to guarantee employee safety and delivery of high quality products/services.

Reporting

• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies and standards.

Qatarization

• Contribute to the development of Qatari employees. This accountability is applicable to expatriate employees only.

4.2 KEY ACCOUNTABILITIES

4.3 KEY ACCOUNTABILITIES

5. QUALIFICATIONS & EXPERIENCE

Education Required (Qualification1 / Discipline): High School / Higher National Diploma. Preferred (Qualification1 / Discipline): Diploma in any discipline. Experience Required (Years2 / Job Level3 / Industry): Up to 3 years of experience with the same position. Preferred (Years2 / Job Level3 / Industry): Experience in Petrochemicals Industry. Languages Required (Language / Level4): English- proficient. Preferred (Years2 / Job Level3 / Industry): Arabic - working knowledge

Reference (1) Qualifications: High School, Higher National Diploma, 3-year Diploma, Bachelor, Master (2) Years: Up to 3 years, 3-5 years, 5-7 years, 7-10 years, 10+ years, and 15+ years (3) Job Level: Staff, Analyst, Specialist, Supervisor, Mid-Management, Senior Management, Executive (4) Language Level: Basic, Working Knowledge, Proficient

6. WORKING RELATIONSHIPS

Internal

• All Company Departments.

External

• Contractors, MIC Gate Pass Office/Management, Visitors and Relevant Authorities.

8. DISCLAIMER

The preceding job description is provided for general informational purposes and it is in no way restrictive as to the overall work requirements that may be prescribed by Management. It is intended to be used as a guide only. It has been designed to indicate the general nature and level of work performed by employees within this classification. It is neither designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.