Receptionist - Part Time

Lewis & Clark Behavioral Health Services is seeking a friendly, organized, and dependable Part-Time Receptionist to join our team. As the first point of contact for clients, families, and visitors, the receptionist plays a vital role in creating a welcoming and professional environment. This role supports the daily administrative functions of the clinic and ensures smooth front desk operations.

Job Title: Part-Time Receptionist Location: Yankton, SD Reports To: Administrative Assistant Schedule Hours: 20 Hours a week Hours: Monday – Thursday 4pm to 8pm; Friday: 2pm to 5pm

Key Responsibilities:

Greet clients and visitors with warmth, compassion, and professionalism

Answer incoming calls, direct calls appropriately, and take accurate messages

Schedule, confirm, and manage client appointments using electronic health records (EHR)

Maintain patient confidentiality in accordance with HIPAA regulations

Process intake forms and ensure completion of necessary paperwork

Collect co-pays and other payments, issue receipts, and balance cash drawer

Coordinate with clinical staff to manage client flow and schedule changes

Keep the reception area clean, organized, and stocked with appropriate materials

Handle incoming and outgoing mail, faxes, and deliveries

Perform general clerical duties as assigned

Work Environment: This role involves working in a clinical setting where a calm, supportive presence is essential. Occasional interaction with individuals in crisis may occur, and appropriate training and support will be provided