Receptionist

The Receptionist is the first point of contact for visitors, guests, students, or passengers. The role involves managing front desk operations, providing exceptional customer service, handling inquiries, coordinating communication, and ensuring a welcoming environment. The Receptionist represents the organisation’s brand and maintains a smooth day-to-day administrative workflow.

Front Desk & Customer Service

Greet visitors, guests, and students professionally and courteously.

Provide accurate information regarding services, schedules, programs, and facilities.

Maintain a clean, organised, and professional front desk area at all times.

Manage visitor entry and maintain visitor logs.

Communication Management

Answer, screen, and route incoming calls to appropriate departments.

Handle email and in-person inquiries promptly.

Provide basic troubleshooting assistance for common queries.

Administrative Support

Schedule appointments, meetings, or sessions.

Maintain front office records, registers, and documentation.

Handle incoming/outgoing mail and courier services.

Operational Support

Coordinate with Directors Office, departments such as HR, Operations, or Guest Relations.

Assist in managing conference rooms, classrooms, or briefing rooms.

Guide crew members or trainees to briefing rooms.

Share training slot updates, or facility rules.

Support simulator/training centre guest coordination.

Working at Gen24 means having a challenging job in a successful and entrepreneurial environment where initiative and a high degree of freedom in acting are basic principles. Working together within and between teams is essential for our success. Likewise, we cooperate closely with our partners and customers to achieve the best results. You will have significant influence and responsibility for the outcome of technically challenging projects.

Gen24 will create the conditions that enable you to truly grow as a (technical) specialist. We will do so by providing support, training, and opportunities to further develop your talents in a stimulating and inspiring environment.

Gen24 is an equal-opportunity employer. We celebrate our inclusive work environment and encourage people of all backgrounds and perspectives to apply. At Gen24, we are committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences and know that our diverse team is a strength that drives our success.

Do you think you meet the criteria, and are you up for a new challenge? We look forward to hearing from you! You can apply using the Join.com webpage. Please include your motivation letter and resume.