Receptionist
Role Overview
Serves visitors by greeting, welcoming, and directing them appropriately; as a Receptionist you must be able to consistently relate in a positive, courteous and caring manner to staff and the individuals seeking services.
You will be able to demonstrate your telephone etiquette and keyboarding skills, use of computer programs, and working knowledge of HIPAA laws.
Full Job Posting
Responsibilities
- Include, but are not limited to:
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Receive Weekly Timesheets and Review for accuracy and completeness.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Housekeeping Duties: ensuring refreshment items are stocked, bathroom, and lobby is clean.
- Receptionist Skills and Qualifications:
- If you have a High School Diploma or Equivalency, a minimum of two years of experience as an office receptionist, medical billing, or scheduling position and are committed to providing high quality customer service.
- Telephone Skills, Problem Solving, Attention to Detail, Verbal Communication, Microsoft Office Skills, Interpersonal Skills, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Supply Management, Willing to excel and learn each day.
- Our Mission: Our Mission is to help meet the physical, mental, and emotional needs of those we serve by improving their quality of life, delivering humanitarian excellence, extraordinary quality service and compassionate care.
About Shine Bright Care
Provides in-home care for seniors and individuals with disabilities.
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