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Receptionist

Hilton
QAT
Full-time
Onsite
Discovered 3 weeks ago
Guest receptionHotel check-in and check-outPayment processingPoint-of-sale systemHotel and local area knowledgeUpselling

Full Job Posting

Role overview

The receptionist supports smooth hotel check-in and check-out and creates memorable guest experiences.

Guest service responsibilities

  • Welcome guests, verify details, assign rooms, issue keys, and provide welcome materials or bell service assistance.
  • Process departures, verify charges, handle payments, issue receipts, and use the point-of-sale system accurately.
  • Answer questions about hotel offerings, room types, rates, promotions, and the local area.
  • Promote amenities and services through upselling; respond to requests, resolve concerns, and manage communications.

What Hilton values

  • Hilton highlights hospitality, integrity, leadership, teamwork, ownership, accountability, urgency, and discipline in its team members.

About Hilton

Hilton describes itself as a global hospitality company focused on guest experiences and workplace culture.

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