Receptionist | Emiratization

The School

• Deira International School (DIS) is an Outstanding BSO- and KHDA-rated, award-winning school located on a beautiful campus in Festival City, Dubai.
• In 2023, DIS was awarded the Education Excellence Award for ‘School Team of the Year’ and is also a Platinum Award holder for ‘Best Place to Work’, reflecting our strong commitment to staff wellbeing and a thriving school community.
• With students aged 3–18, DIS is a not-for-profit school and part of the Al-Futtaim Education Foundation.
• Founded in 2005, the school is renowned for providing an outstanding, inclusive, and holistic education.
• Our most recent inspection highlighted the following strengths:
• Staff are overwhelmingly proud of the school and believe it is well led, safe, and inclusive
• The quality of teaching, learning, and assessment across the school is outstanding
• Teachers have high expectations and consistently challenge pupils to do their best
• Staff feel respected, valued, and treated fairly
• The curriculum is precisely planned, well sequenced, and builds effectively on prior learning
• There is a strong focus on academic progress and achievement
• DIS is home to a diverse student body representing over 90 nationalities, which is fundamental to the school’s community ethos.
• Our exceptional facilities support a holistic approach to education, with rich opportunities across sport, performing arts, technology, leadership, creativity, and academic enrichment.
• Although non-selective at admission, our students achieve exceptional examination results, comparable to top UK schools, and progress to leading universities worldwide.
• Digital literacy is embedded across the curriculum as we prepare students for the demands of a rapidly changing world.

The Role: Receptionist (Emiratization)

Key Responsibilities

• Be the first point of contact for visitors, parents, staff, and students
• Provide excellent customer service reflecting school values
• Manage front desk tasks including calls, emails, sign-ins, and enquiries
• Support safeguarding procedures for all visitors
• Communicate clearly with parents and staff
• Maintain accurate reception records and systems
• Work as part of a supportive Front of House team
• Handle information with discretion and professionalism
• Support school events and community activities
• Stay calm and organised in a busy environment
• Follow safeguarding, health & safety, and school policies

What We Are Looking For

• A Emiratization who enjoys working with people
• A warm, professional, approachable manner
• Strong communication skills
• Commitment to excellent customer service
• A positive, calm, organised approach
• Strong teamwork skills
• Good attention to detail
• Pride in being the first smile people see

What We Offer

• Generous annual leave of 37 days per year, supporting wellbeing and work–life balance
• Reduced working hours during school holidays, aligned with the school calendar
• Access to the Al Futtaim Group employee discount programme, with savings across brands including Marks & Spencer, IKEA, and many more
• Benefits across the wider Al Futtaim Group, including savings on vehicle purchasing and leasing through Toyota, Lexus, Jeep, Dodge, BYD, and others
• The opportunity to be part of a warm and supportive school community where your role is valued and your contribution is genuinely appreciated
• At Deira International School, the Reception team is more than a front desk — it is the heart of our daily welcome, setting the tone for every visitor’s experience.