Receptionist

About Radisson Hotel Group

Role overview

Job responsibilities

• Register and promptly greet customers, check the daily arrival list, and welcome guests to the hotel.
• Answer questions about the hotel and its surroundings; arrange special services and provide courteous, personalized information.
• Verify arrival details and update registration cards with guest name, address, and payment method.
• Handle incoming room reservations and remain aware of room status and availability.
• Promote hotel outlets, facilities, and current promotions to guests.
• Review hotel communications, update the log book, and prepare for the next shift.
• Maintain guest-information confidentiality, follow hotel and corporate guidelines, and keep current with city events and activities.

Qualifications and experience

• At least 3–4 years in the same position in a 4- or 5-star hotel.
• Good command of English; previous hotel or service-industry experience is preferred.
• Strong time management, organization, and multitasking skills; guest-relations orientation.
• Able to work under pressure in a fast-paced, dynamic, and challenging environment.
• A courteous, service-minded, positive attitude is expected.

Why join

• The employer describes career development, learning, team inclusion, global and local perks, and special hotel rates for employees and loved ones.