Receptionist
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Key skills for this role
About the Role
We are seeking an experienced and professional Receptionist to join our team at [Medical Center Name]. The ideal candidate will have at least two years of experience in a UAE medical center, excellent interpersonal skills, and proficiency in handling patient-related administrative tasks.
Key Skills for This Role
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Job Summary**
We are seeking an experienced and professional **Receptionist** to join our team at [Medical Center Name].
The ideal candidate will have at least two years of experience in a UAE medical center, excellent interpersonal skills, and proficiency in handling patient-related administrative tasks.
You will serve as the first point of contact for our patients, ensuring a high standard of service and professionalism while managing daily operations efficiently.
Key Responsibilities**
- Welcome and assist patients and visitors in a courteous and professional manner.
- Manage telephone calls, appointment scheduling, and the center’s booking system.
- Accurately register patients, verify Emirates ID and insurance details, and process related documentation.
- Liaise with insurance companies to facilitate claim processing and approvals.
- Handle payments, including cash and card transactions, and issue receipts as necessary.
- Maintain updated and accurate patient records in the electronic medical system.
- Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.
- Ensure the reception area is clean, presentable, and organized.
- Uphold patient confidentiality and comply with UAE healthcare regulations.
- Perform general administrative duties such as filing, data entry, and correspondence.
Qualifications**
- **Minimum 2 years of experience** as a receptionist in a medical center or healthcare setting in the UAE.
- Familiarity with UAE medical insurance processes and systems is mandatory.
- Proficiency in using medical software, EHR systems, and appointment scheduling tools.
- Knowledge of medical terminology and UAE healthcare protocols.
- Excellent verbal and written communication skills in **English**; proficiency in **Arabic** or other languages is an advantage.
- Professional appearance and demeanor.
- High school diploma or equivalent; additional certification in medical office administration is a plus.
Key Competencies**
- Strong organizational and multitasking abilities.
- Customer-focused attitude with a commitment to providing excellent service.
- Attention to detail and ability to handle sensitive information confidentially.
- Teamwork and adaptability in a fast-paced environment.
Working Hours**
- [Specify working hours, e.g., 12:00 AM - 8:00 PM, six days a week, in compliance with UAE labor laws.]
Salary and Benefits**
- **Salary**: Competitive, based on experience and qualifications.
- **Benefits**:
- Health insurance as per UAE regulations.
- Annual leave as per UAE labor law.
- Airfare allowance for annual home leave.
- End-of-service benefits as per UAE labor law.
Job Types: Full-time, Contract
Pay: AED3,500.00 - AED5,000.00 per month
Experience
- receptionist: 2 years (Required)
Language
- Arabic (Required)
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