Receptionist

Location

• Eton Institute, UAE
• Are you organised, customer-focused, and passionate about creating a welcoming experience? Join Eton Institute and become the first point of contact for our students, instructors, and visitors!

Key Responsibilities

• Welcome and assist students, instructors, visitors, and walk-in enquiries professionally.
• Handle incoming calls, emails, enquiries, and reception-related administrative tasks.
• Support student enquiries, course information, registrations, payments, and other front-desk activities.
• Work closely with the Course Coordination team to ensure smooth daily operations and an excellent student experience.
• Provide coordination and administrative support during team members’ leave or absence, including student follow-ups, schedule updates, and other assigned coordination tasks.
• Maintain accurate records, manage reception cash handling and handovers, and ensure the reception area remains organised and presentable.
• Coordinate with Sales, Academic, and other departments to ensure efficient communication and service delivery.

Requirements

• Previous experience as a Receptionist, Front Desk Executive, or in a similar customer service role.
• Education industry experience is mandatory.
• Excellent communication, interpersonal, and organisational skills.
• Proficiency in Microsoft Office and the ability to learn systems such as ZOHO.
• A professional, proactive, and flexible approach, with the ability to multitask and support different functions when required.

Interested in joining our team?