Receptionist
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Key skills for this role
About the Role
A professional and customer-oriented Receptionist and Customer Service Officer is sought to manage front desk operations and provide exceptional support. Responsibilities include welcoming visitors, answering calls, and responding to inquiries across various channels, ensuring a high standard of customer service.
Key Skills for This Role
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Overview
SDA Consulting & Services is seeking a professional and customer-oriented Receptionist and Customer Service Officer to join our team.
The successful candidate will manage front desk operations, welcome visitors, answer calls, respond to inquiries, and provide high-quality customer support through various communication channels.
The ideal candidate will possess strong communication and organizational skills, a professional attitude, basic computer proficiency, and the ability to interact effectively with clients and colleagues.
Required Skills & Qualifications
- Previous experience as a receptionist, customer service officer, front desk executive, or office coordinator will be preferred.
- Strong verbal and written communication skills.
- Professional appearance and positive attitude.
- Good customer handling and interpersonal skills.
- Ability to manage phone calls, messages, and walk-in clients professionally.
- Basic knowledge of MS Office, email, WhatsApp Business, and data entry.
- Ability to work under pressure and manage multiple tasks.
- Good organizational and follow-up skills.
- Sales or visa consultancy experience will be an added advantage.
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