Receptionist cum Admin

Role overview

Reception and customer service

• Welcome visitors and clients professionally and maintain a welcoming reception area.
• Handle phone calls, emails, and WhatsApp inquiries; direct customers to relevant departments.
• Coordinate customer meetings and appointments.
• Follow up with customers about inquiries and quotations.

Administrative duties

• Handle daily office administration and clerical activities; maintain documents, records, and filing systems.
• Prepare letters, quotations, invoices, and other documents as needed.
• Manage stationery and general office supplies.
• Coordinate courier services, deliveries, and document submissions.
• Maintain employee attendance and leave records and assist management with daily administrative tasks.

Coordination and communication

• Coordinate with sales, accounts, purchasing, and production departments.
• Maintain customer and supplier contact records.
• Follow up on pending documents and customer requirements.
• Assist in preparing reports and updating company records; support general office coordination.

Requirements

• Minimum high school diploma; a bachelor's degree is an advantage.
• 1–3 years of reception or office administration experience.
• Good English communication skills and knowledge of MS Office, especially Word and Excel.
• Familiarity with ERP or CRM software is an advantage.
• Professional telephone and customer-handling skills; good organizational and multitasking abilities.
• Presentable, punctual, responsible, well-organized, able to work independently, and able to coordinate with departments.

Preferred skills

• Reception and front-office management; office administration and documentation.
• Customer service and client coordination; email and WhatsApp communication.
• Data entry and record maintenance; basic quotation and invoice preparation.

Compensation

• Pay is AED 2,000–2,200 per month.

Workplace

• Work location is in person.