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Receptionist/Concierge
Chartwell Retirement Residences
Thunder Bay, CAN
Part-time
Mid
Onsite
Discovered 1 weeks ago
Full Job Posting
What We Offer
- A safe, inclusive workplace where you’re supported and appreciated
- Competitive compensation and benefits
- Opportunities for leadership development and career growth
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
- Ability to manage physical and mental demands of the role
- Must be prepared to respond to emergency situations
- Clear Criminal Background Check, VSS and TB Test where required
- Secondary school diploma (Grade 12) or equivalent required
- Previous experience in a receptionist, clerical, or bookkeeping role
- Proficiency in Microsoft Word and Excel; working knowledge of office systems
- Exceptional communication and customer service skills
- Ability to multitask, prioritize, and remain calm under pressure
- Comfort interacting with seniors, families, and visitors with warmth and empathy
- Organized, self-motivated, and able to work both independently and in a team
Responsibilities
- Welcome residents, families, and visitors, and respond to inquiries with care
- Answer phones, route messages, and manage incoming and outgoing mail
- Maintain accurate records, files, and office documentation
- Assist with billing, accounts payable/receivable, and daily bank deposits
- Support the team in keeping the residence safe, secure, and well-organized
- Ensure health, safety, and confidentiality policies are always followed.
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