Receptionist

Portal Space Systems is on a mission to expand humanity’s freedom of movement in space. We’re building the spacecraft that makes that mission possible. From our Bothell, WA headquarters, we design vehicles with the maneuverability, resilience, and adaptability needed for the next era of orbital operations. Every system we build is in service of a simple idea: space should be more accessible, responsive, and capable. Joining Portal means stepping into a team that believes in bold engineering, fast iteration, and the power of small groups to change what’s possible. If you want your work to directly shape the future of in-space mobility, join us.

Receptionist

We're looking for a solutions-minded professional who takes pride in creating a warm, memorable experience for everyone who walks through our doors — someone highly organized, personable, and energized by fast-moving, high-growth environments. It's a great opportunity to join a growing team doing meaningful work in the aerospace and satellite industry.

As our Receptionist, you'll be the first face and voice people encounter at a secure facility supporting satellite and aerospace operations — greeting employees, contractors, candidates, visitors, and vendors alike. Beyond the front desk, you'll wear a lot of hats: keeping the office running smoothly, coordinating logistics, and supporting the teams around you. The role calls for genuine hospitality paired with sharp attention to security protocol, confidentiality, and knowing when to be the friendly gatekeeper. This is a full-time, on-site position.

If you like the idea of running a tight ship, keeping the bridge welcoming, and making sure nothing gets past you without proper clearance — we'd love to have you aboard!

What You'll Do

Front Desk & Guest Experience

Welcome and check in employees, contractors, candidates, visitors, and vendors following established facility security procedures

Verify identification, maintain accurate visitor logs, and issue temporary badges or access credentials when authorized — including confirming U.S. person status where required

Coordinate access approvals with security staff and relevant facility contacts

Field and route incoming calls and emails, and respond to general inquiries with professionalism and care

Manage incoming and outgoing mail, deliveries, and courier coordination

Enforce facility rules and visitor policies with tact and firmness, ensuring compliance without compromising the visitor experience

Stay alert to activity in the reception area and flag anything unusual to security promptly

Adhere to all access-control, safety, emergency, and security protocols

Office Management

Keep the office clean, organized, and well-stocked

Coordinate maintenance and repairs for office equipment and facilities.

Arrange shipping and freight logistics, including large-item pickups and pallet deliveries

Administrative Support

Support onboarding logistics for new hires — badges, seating, and welcome kits

Track inventory of company assets and supplies

Keep thorough, accurate records while safeguarding sensitive and confidential information

Support internal communications and help with document preparation and data entry

Help coordinate team lunches, meetings, and small offsite events

Assist employees and visitors with directions, meeting-room coordination, and other administrative needs

Keep the reception and office areas organized, welcoming, and professional at all times

What You'll Need

Required:

High school diploma or equivalent (additional administrative training a plus)

1–2 years of experience in a receptionist, administrative, customer-service, security-support, or general office role

Excellent verbal and written communication skills

Strong organizational and time-management skills, with the ability to juggle multiple priorities

Proficiency with the Microsoft Office suite (Outlook, Excel, Word) or comparable software

Sound judgment when handling confidential or sensitive information

Energetic, proactive, and positive attitude

Nice to Have:

A sharp eye for detail and a knack for keeping accurate records

Polished, professional presence

Composure and professionalism in a controlled-access setting

Confidence to hold the line on policy with visitors — firm and clear, never abrasive

Willingness and ability to follow strict access-control and security procedures

Ability to pass any background screening or security authorization the facility requires

Background working in aerospace, defense, government, technology, or another controlled-access environment

Experience working in a startup or tech environment

Interest in the space industry or aerospace technology

Familiarity with visitor-management or badge-access systems

Experience supporting executives, engineers, or technical/government/contractor personnel

Working knowledge of basic security and emergency-response procedures

Work Environment

This role is based at a controlled-access facility supporting satellite operations. It requires steady, consistent adherence to security protocols and regular interaction with personnel who work with sensitive technical, operational, or proprietary information.

Core Skills

Customer Service · Security Awareness · Confidentiality · Communication · Organization · Attention to Detail · Visitor Management · Office Coordination · Vendor Management · Administrative Support · Professionalism

Pay Range: $19.00 - $26.00/hr

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. At Portal, your base salary is just one part of your total rewards package. You may also be eligible for long-term incentives, in the form of company equity at an exciting time of company growth as well as potential bonuses. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k)-retirement plan, paid parental leave, you may also accrue 3 weeks of paid vacation and will be eligible for 12 or more paid holidays per year as well as sick time.

This position may involve access to technical data and defense-related materials controlled under the International Traffic in Arms Regulations (ITAR). Eligibility to access ITAR-controlled items requires that candidates be U.S. persons, which includes U.S. citizens, lawful permanent residents, and other protected individuals as defined by U.S. law. Employment is contingent upon verification of ITAR eligibility and, where applicable, obtaining any required export authorization or license.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.