bayt
Receptionist
Peds
Al Malqa, KSA
Full time
Mid career
SAR 5,769 - SAR 7,692
1 weeks ago
Office ManagementExecutive AssistantSchedulingCorrespondenceRecord KeepingMicrosoft Office Suite
Free
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Office ManagementExecutive AssistantScheduling
About the Role
In a dynamic role, the Receptionist will be pivotal in creating a welcoming environment for visitors and clients. Responsibilities include managing phone calls, organizing schedules, and ensuring the reception area is tidy and informative.
Key Skills for This Role
Office ManagementExecutive AssistantSchedulingCorrespondenceRecord KeepingMicrosoft Office Suite
Full Job Posting
Overview
- Welcoming Visitors and Clients: Greet all visitors and clients upon arrival, ensuring they are directed to the appropriate area in a courteous and efficient manner.
- Managing Phone Calls: Respond to incoming calls, transferring them to the relevant departments, and documenting messages in case of absence of the concerned personnel.
- Scheduling and Appointment Management: Organize and schedule appointments for staff and management, sending necessary reminders to the relevant parties.
- Mail and Correspondence Management: Receive and distribute incoming and outgoing mail, tracking official correspondence and maintaining it in an organized manner.
- Reception Area Organization: Maintain cleanliness and organization of the reception area, ensuring that welcoming materials and information are available for visitors.
- Data Entry and Management: Record visitor data and update administrative records in the established electronic systems.
- Interdepartmental Coordination: Facilitate communication between different departments, tracking incoming requests and ensuring they reach the correct destination.
- Administrative Support: Assist in various administrative tasks such as printing, copying, and preparing simple reports when needed.
- Handling Complaints: Listen to complaints and inquiries from visitors and direct them to the appropriate departments, ensuring client satisfaction.
- Adhering to Confidentiality Standards: Maintain the confidentiality of information and data related to the organization and clients according to established policies.
First: Personal Skills
- Effective communication skills with various client demographics
- Emotional intelligence and the ability to handle difficult situations calmly
- Professional appearance and demeanor
- Patience and ability to manage stress
- Team spirit and collaboration with colleagues
Second: Organizational Skills
- Time management and prioritization
- Organizing appointments and schedules efficiently
- Ability to multitask effectively
- Attention to detail and accuracy in work
Third: Technical Skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Familiarity with electronic booking and scheduling systems
- Fast typing and data entry skills
- Experience with office equipment (printer, scanner, phone)
Fourth: Language Skills
- Proficiency in Arabic language (spoken and written)
- Good level of English language proficiency
- Clear articulation and good presentation skills when speaking
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