RECEPTIONIST/ADMINISTRATIVE ASSISTANT

This is a Full-Time (M-F) in-office position.

The Receptionist/Administrative Assistant supports daily office operations by managing the front desk, welcoming visitors, coordinating routine administrative and workplace-support activities, and completing varied assignments for the broader team. This role helps maintain an organized, professional, and hospitable office environment while serving as the first point of contact for visitors and callers. Success requires adaptability, attention to detail, sound judgment, and a willingness to respond to changing day-to-day needs.

Strongly preferred: BA or AA degree; High school diploma or equivalent required.

Maintains a neat, professional presentation appropriate for a customer-facing workplace environment.

Excellent customer service attitude.

Previous experience in reception, administrative support, customer service, or a similar office environment strongly preferred.

Required: Working proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Clear and professional written and verbal communication skills.

Ability to organize competing priorities.

Strong accuracy and attention to detail.

Work effectively both independently and collaboratively in a fast-paced office environment.

Ability to learn and adapt to new systems, processes, and changing business needs.

The successful candidate will exhibit the following attributes:

Consistently conveys courtesy, credibility, and respect through demeanor, language, and appearance.

Demonstrates sound awareness of the professional standards appropriate to a highly visible, customer-facing workplace.

Naturally attentive to how visitors, callers, and colleagues experience each interaction.

Approaches people with patience, helpfulness, and a sincere desire to create a welcoming environment.

Remains calm, tactful, and approachable when interruptions, competing needs, or unexpected situations arise.

Maintains a measured and respectful manner even when others are hurried, frustrated, or demanding.

Handles sensitive information and private situations with restraint, integrity, and respect.

Recognizes appropriate boundaries and exercises good judgment before sharing information or responding to requests.

Is naturally conscientious and attentive to details that affect others’ confidence and experience.

Takes personal pride in being consistent, trustworthy, and reliable in everyday interactions.

Approaches unfamiliar situations with curiosity and humility while asking thoughtful questions when information appears incomplete, inconsistent, or unclear.

Learns from feedback and remains willing to adjust when new information or a better approach becomes available.

The physical demands described here represent those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform key responsibilities.

Strength & Mobility: This position primarily involves seated work, with occasional standing or walking as needed. Must be able to exert up to 10 lbs. of force occasionally, up to 5 lbs. frequently, and a negligible amount constantly to lift, carry, push, or pull objects.

Dexterity & Coordination: Frequent use of hands and fingers for typing, handling documents, operating office and shipping equipment, packaging small items, applying shipping labels, and interacting with digital tools.

Visual and Auditory Demands: Regularly performs computer work, reads and reviews documents, observes the reception area, communicates by telephone, and interacts with visitors and employees.

Cognitive and Communication Demands: Requires sustained attention, organization, routine problem-solving, and effective verbal and written communication through phone calls, emails, document preparation, and in-person interactions.

Work Environment: Typical office setting with controlled lighting, temperature, and noise levels.

We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.

Kingspan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.