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Receptionist

Radisson Hotel Group
Dubai, UAE
Full-time
Director
Onsite
Discovered 1 weeks ago
Front office operationsGuest serviceCustomer enquiry handlingProblem resolutionArabicIT skills

Full Job Posting

Role overview

Receptionist position with Park Inn by Radisson, Dubai Motor City.

The role supports the front-office department and focuses on delivering memorable guest experiences and meeting property and company standards.

Responsibilities

  • Support the smooth running of the front office and deliver all aspects of the guest journey to company and property standards.
  • Complete assigned duties and tasks in a timely and professional manner.
  • Collaborate with colleagues to support guest satisfaction and comfort, respond to enquiries, and resolve problems.
  • Support front-office strategies and objectives and take ownership of assigned areas.
  • Develop front-office skills, knowledge, and experience.
  • Work with the Head of Department to maintain inventory, meet productivity targets, and achieve performance standards.
  • Build effective working relationships and communicate with key stakeholders while promoting company culture and values.
  • Follow applicable legislation and due-diligence requirements, document best-practice activities for audits, and perform follow-up as needed.

Qualifications

  • Experience in front office.
  • Fluency in Arabic is a strong advantage.
  • Adaptability, a proactive hands-on approach, and passion for hospitality.
  • Ability to manage assigned work, find creative solutions, and offer recommendations.
  • Personal integrity and ability to work in an environment that demands excellence.
  • Strong communication and listening skills and good IT skills.
  • Ability to collaborate across the department, maintain a positive approach, and handle challenging priorities.

About the company

Radisson Hotel Group operates a portfolio of hotel brands, with hotels operating or in development across multiple countries.

The company describes its service ethos as “Yes I Can!” and emphasizes learning, development, inclusion, and career growth.

Benefits

  • Employee hotel rates and discounts for friends and family are offered.
  • Discounts are available on breakfast, food and beverage, spa, and other services.

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