indeed
Receptionist
CUBIX IT SOLUTIONS LLC
Dubai, UAE
Full-time
Onsite
AED 1,500/month
Discovered 2 weeks ago
English communicationTelephone handlingCustomer coordination and follow-upCRMERP softwareCustomer service
Role Overview
Cubix IT Solutions LLC is hiring a receptionist in Dubai.
The role coordinates communication and follow-up between customers, sales, and support teams.
Key Skills for This Role
English communicationTelephone handlingCustomer coordination and follow-upCRMERP softwareCustomer service
Full Job Posting
Role overview
Cubix IT Solutions LLC is hiring a receptionist in Dubai.
The role coordinates communication and follow-up between customers, sales, and support teams.
Responsibilities
- Handle incoming customer, sales, and support calls.
- Coordinate customer requirements with Sales and Support teams.
- Record and update customer enquiries, calls, and follow-ups in the CRM.
- Assign customer requests to the appropriate person and monitor pending enquiries.
- Coordinate appointments, demonstrations, service visits, and customer follow-ups.
- Maintain accurate customer and communication records.
- Assist customers with initial enquiries and direct them to the right department.
- Receive and assist visitors when required.
- Provide general administrative support to the office.
Requirements
- Good English communication and telephone-handling skills.
- Good coordination and follow-up skills.
- Ability to work with CRM/ERP software.
- Pleasant, professional, and responsible personality; able to communicate effectively with customers and internal teams.
- Previous customer service, sales coordination, reception, or administration experience is preferred.
- UAE experience is an advantage.
Pay
- AED 1,500–2,500 per month.
Workplace
- Work location is in person.
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