Reception Team Membe
Role Overview
We are seeking a friendly, professional, and customer-focused individual to join our team as a Reception Team Member.
As the first point of contact for our guests, you will play a vital role in creating a welcoming and positive experience.
Working as a member of the team, you will provide a wonderfully warm welcome to all of our hotel guests.
Whilst not essential, previous experience of working in a hotel reception, preferably luxury four or five star market, would be a distinct advantage.
Familiarity with a hotel PMS will also give you an edge over other candidates.
Strong communication skills, an ability to work under pressure and immaculate personal presentation as well a professional and warm personality are all part of the overall picture.
Full Job Posting
Our Benefits
- Here are some of the benefits you will receive, when you join us:
- - Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two days in any Sutton 1079 hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
- - Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
- - Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
- - Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- - Loyalty awards, annual social and celebration events.
- - Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- - Wisdom Wellbeing - A confidential service offering C therapy, up-to-date information, support and advice on a broad range of subjects.
- - Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms where appropriate.
- At the Sutton 1079, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.
About The Castle Hotel Windsor
Parent group profile
Sutton Hotel Collection
Family-run British boutique hotel group operating three historic hotels and their restaurants in Bath, Windsor, and London.
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