indeed
Reception cum Veterinary Assistant
Animalia veterinary clinic
Dubai, UAE
Full-time
Executive
Onsite
AED 2,500/month
Discovered 2 days ago
EnglishCustomer serviceAppointment schedulingClient records documentationVeterinary clinic experienceAnimal handling
Role Overview
Reception and veterinary assistant role at a new and growing veterinary clinic.
The role supports client service and assists the veterinarian with scheduling and animal handling.
Key Skills for This Role
EnglishCustomer serviceAppointment schedulingClient records documentationVeterinary clinic experienceAnimal handling
Full Job Posting
Role overview
Reception and veterinary assistant role at a new and growing veterinary clinic.
The role supports client service and assists the veterinarian with scheduling and animal handling.
Requirements
- Good command of English and good customer service skills.
- Previous veterinary clinic experience is a plus, not a requirement.
Reception duties
- Greet and check in clients and manage client forms and waivers.
- Answer calls, schedule appointments, and direct medical questions to the appropriate person.
- Maintain accurate client records, documenting medical conversations and keeping reminders current.
- Explain vaccination protocols and routine preventative care; provide phone estimates for routine procedures.
- Contact clients about appointments and necessary care, reschedule missed visits, and arrange follow-up and callbacks.
- Keep appointment flow smooth and maintain considerate team communication.
- Organize supplies and maintain a clean reception area and client bathroom; assist with end-of-day cleaning.
Veterinary support
- Assist the veterinarian with scheduling appointments and surgeries.
- Help handle animals when necessary.
Pay and employment
- Full-time position.
- Pay is AED 2,500–3,000 per month.
Work location
- Work is in person.
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