Real Estate Telecaller cum Administrative Assistant

Overview

Key Responsibilitiestelecalling & Lead Generation

• Make daily outbound calls to property owners, buyers, landlords, and prospective clients.
• Generate qualified sales and rental leads through cold calling.
• Follow up with existing and potential clients to maintain relationships.
• Qualify leads and schedule appointments for real estate agents.
• Update and maintain the CRM with accurate client information.
• Achieve daily, weekly, and monthly calling and lead generation targets.
• Handle inbound inquiries professionally and convert them into potential business opportunities.
• Maintain call records and prepare daily activity reports.

Real Estate Administrative Support

• Prepare property listings and upload them to portals such as Property Finder, Bayut, and Dubizzle.
• Coordinate with agents to collect property details, photographs, and required documents.
• Manage property inventory and ensure listings remain accurate and updated.
• Schedule property viewings and coordinate appointments.
• Prepare real estate documentation.
• Assist in processing sales and rental transactions.
• Coordinate with developers, property owners, and clients regarding documentation and approvals.
• Organize digital and physical filing systems.
• Handle emails and office correspondence.
• Support management with daily administrative tasks and reporting.

Office Administration

• Maintain office records and documentation.
• Prepare reports, spreadsheets, and presentations when required.
• Coordinate utility payments, office supplies, and general office operations.
• Perform any additional administrative duties assigned by management.

Requirements

• Previous experience in UAE real estate telecalling or real estate administration is preferred.
• Excellent English communication skills (spoken and written).
• Strong telephone etiquette and persuasive communication skills.
• Ability to handle objections and convert prospects into qualified leads.
• Familiarity with Property Finder, Bayut, Dubizzle, and CRM systems.
• Good knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and time management skills.
• Ability to multitask and work under pressure.
• Positive attitude, self-motivated, and target-oriented.
• Strong attention to detail and problem-solving skills.